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Reduce disruptions. Enhance care.
OnWatch is a preventive maintenance solution from GE Healthcare, designed to proactively limit disruptions of imaging systems before they occur and provide a better diagnosis of early system failures.
With real-time monitoring and proactive technologies, OnWatch connects equipment data to remote support and service scheduling resources to minimize downtime. OnWatch services help optimize productivity and streamline operations, which ultimately improve the patient experience.
As the world navigates the unprecedented challenge presented by the COVID-19 pandemic, we at GE Healthcare Services support you. We are honored to serve the many Healthcare Technology Managers who are working hard to enable swift, efficient, and quality patient care in this time of need.
OnWatch™ can help by proactively sending alerts of potential issues with equipment to prevent or reduce downtime occurrences to help enable proactive repairs.
OnWatch provides fully-automated and continuous monitoring of critical subsystem elements within imaging equipment, including CT scanners, interventional systems, and MR and mammography machines. Any deviations from normal performance data directly alert GE engineers, who then work to keep operations running smoothly.
OnWatch constantly monitors your machines to make sure each component is operating as it should.
If OnWatch detects an abnormality in the machine, the remote support center will receive an alert.
When an automated alert is generated, the remote engineer will diagnose the issue with the system and either fix it remotely or schedule an appointment for on-site service, providing a repair plan with the required parts.
Once the machine is repaired, you can resume providing quality care for your patients.

Productivity

Reliability

Financial stability