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DaTscan™ (Ioflupane I 123 injection) Support
Customer Support

For inquiries related to orders, price, payment, shipping, or other questions, please contact our Customer Services team.

Monday to Friday 08:30 am - 16:30 pm EST
canadainfo@gehealthcare.com
1-800-387-7146
Our customer service team will respond to requests within 48 hours

Web Ordering >

Sales

For new customers with inquiries about DaTscan , obtaining a quote, pricing information, purchase conditions, and delivery information, please contact our Sales team.
Our Sales team will respond to requests within 48 hours
Pharmacovigilance

To report adverse events, please follow the process listed here.

Reporting forms and information can be found at the Digital AE Platform
Adverse events should also be reported to GE HealthCare at
gpv.drugsafety@gehealthcare.com

Contact us
 
We’re ready to support you in your moments that matter.
For service assistance, call us.

Would you prefer to speak to us on the phone?

Accounts Receivable – 1.800.437.1171  Select options 3, 3

Service Assistance (United States) – 1.800.437.1171 Select option 1

Parts & Accessories (United States) – 1.800.437.1171 Select option 2

Product Assistance – 1.866.281.7545

Service Assistance (Canada) – 1.800.668.0732  Select option 1

 

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JB01676CA September 2026